Legal

Cookie Policy

Last updated: March 20, 2026

Privacy PolicyTerms of ServiceTrust & Security

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your device, remember your preferences, and understand how you interact with the Service. Some cookies are strictly necessary for the site to work; others are optional and help us improve our Service or analyze traffic.

This policy covers cookies and similar technologies including browser local storage and session storage.

2. Legal Basis for Cookie Use

We use cookies in accordance with the following legal frameworks:

  • EU ePrivacy Directive & GDPR: We only set non-essential cookies after obtaining your consent via our cookie banner. Essential cookies are set on the basis of contractual necessity and legitimate interest.
  • UK PECR (Privacy and Electronic Communications Regulations): We apply the same consent standards for UK visitors as we do for EU visitors.
  • CCPA/CPRA: Certain cookie data may constitute "personal information" under California law. We do not sell this data. See our Privacy Policy for your California rights.

3. How We Use Cookies

NeuraWrite uses cookies and similar technologies for the following purposes:

  • To authenticate your session and keep you securely signed in
  • To remember your preferences (theme, accent color)
  • To understand how visitors use our Service so we can improve it
  • To ensure the security and integrity of our platform
  • To prevent fraud during payment processing

4. Cookies We Use

Essential Cookies

Required

These cookies are strictly necessary for the Service to function. They cannot be disabled without breaking core features such as sign-in and session security.

Cookie / Key
Provider
Purpose
Duration
Authentication session
Identity provider
Keeps you securely signed in. Without this cookie the Service cannot verify your identity.
Session or up to 30 days
Session token
Identity provider
Secure API access token, refreshed on each request.
Browser session
cookie-consent
NeuraWrite
Stores your cookie consent preference so we do not show the banner on every visit.
1 year

Functional Cookies

Optional

These store your preferences locally on your device to personalize your experience. They are not transmitted to our servers automatically.

Cookie / Key
Provider
Purpose
Duration
theme
NeuraWrite (localStorage)
Remembers your dark/light mode preference.
Until cleared by you
accent-color
NeuraWrite (localStorage)
Remembers your chosen accent color.
Until cleared by you

Analytics Cookies

Optional — Requires Consent

These help us understand how visitors use our Service so we can improve it. We use Google Analytics 4 and a privacy-focused hosting analytics provider. Analytics cookies are only activated after you consent via our cookie banner.

Cookie / Key
Provider
Purpose
Duration
_ga
Google Analytics
Distinguishes unique users. Used to count visits and traffic sources so we can measure and improve site performance.
2 years
_ga_[ID]
Google Analytics
Maintains session state for Google Analytics 4.
2 years
Aggregated analytics
Hosting analytics provider
Collects anonymized page view data, session duration, and navigation patterns. No cross-site tracking.
Session / anonymized

Third-Party Cookies

Varies

These cookies are set by third-party services we use to operate the platform. We do not control how these providers use cookies. Each has its own privacy and cookie policy.

Cookie / Key
Provider
Purpose
Duration
Authentication cookies
Identity & auth provider
Secure sign-in and session management.
Session or up to 30 days
Payment / fraud prevention
Stripe
Fraud detection and prevention during checkout. Stripe may set cookies to verify payment integrity.
Session

5. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our site. GA4 sets cookies that persist for up to 2 years to distinguish unique visitors and track sessions. The data collected is used to:

  • Measure page traffic and sources
  • Understand which features and pages are most used
  • Improve our product and content

Google Analytics data is processed by Google in accordance with Google's privacy policies. We do not use GA4 for advertising or share GA4 data with third parties for their own purposes. Analytics cookies are optional and only activated after you provide consent.

You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie consent banner

When you first visit NeuraWrite, you can accept or decline optional (analytics) cookies via our cookie consent banner. Declining optional cookies will prevent analytics tracking from being activated.

Withdraw consent

You can withdraw your cookie consent at any time by clearing your browser cookies and local storage, then revisiting NeuraWrite — the consent banner will reappear. You may also contact us at support@neurawrite.ai to request deletion of any analytics data associated with your session.

Browser settings

Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies will prevent you from signing in and using the Service.

Google Analytics opt-out

Install the Google Analytics Opt-out Browser Add-on to disable GA4 tracking across all websites.

Note: Disabling essential cookies will break sign-in and core Service functionality. Functional cookies (theme, accent color) can be cleared via your browser's developer tools or storage settings without affecting your ability to use the Service.

7. Local Storage & Similar Technologies

In addition to cookies, we use browser local storage to save your theme and accent color preferences. Local storage data is stored only on your device and is not transmitted to our servers. You can clear local storage data through your browser's developer tools or settings at any time.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology or legal obligations. Material changes will be noted with an updated "last updated" date at the top of this page. We may also notify you via the cookie consent banner or email for significant changes.

9. Contact

For questions about our use of cookies or to exercise any privacy rights related to cookie data:

  • Email: support@neurawrite.ai